At 38bet, frequent players deserve more than just fun. The VIP Program rewards every bet with points, cashback, personalized bonuses, and support that puts you first.
Most betting platforms treat all players the same, regardless of how much time or money they've put in. The 38bet thinks differently. The VIP Program was built to recognize consistent players and reward that loyalty with tangible benefits — not just promises.
It works simply: every bet you place on 38bet — whether on sports, Live Casino, blackjack, crash games, or any other available category — automatically earns you VIP points. These points determine your current level in the program and unlock progressive rewards as you move up.
There are five levels in total — Bronze, Silver, Gold, Platinum, and Diamond — each with more generous cashback, higher withdrawal limits, personalized bonuses, and access to exclusive tables unavailable to regular accounts. The more you play, the faster you level up and the better your conditions get.
One important thing: VIP points don't expire as long as you maintain minimum activity on your account. If you took a break and came back, your accumulated points are still there. The 38bet doesn't reset the progress of players who simply took a break — that's genuine respect for the player.
38bet uses 256-bit SSL encryption on all connections. VIP account information, point balances, and financial data are handled in compliance with the LGPD. See our Privacy Policy.
For every R$ 10.00 wagered on roulette, blackjack, baccarat, and live game shows at 38bet.
For every R$ 10.00 wagered on football, volleyball, basketball, e-sports, and other sports.
For every R$ 10.00 wagered on Aviator, JetX, Spaceman, and other crash games on the platform.
For every R$ 10.00 wagered on slots, virtual scratch cards, and other software games.
Five levels, growing rewards. Every bet brings you closer to the next tier.
The full list of perks in the VIP Program at 38bet isn't just marketing. These are practical things that genuinely change the experience of playing on the platform. Here's what to expect in each area:
Every weekend, a percentage of your weekly losses is returned directly to your balance. No need to request it, no complicated bonus games — it drops automatically and is available for immediate use.
From Platinum level onward, Pix withdrawals are processed with top priority — funds land in your Nubank, Itaú, Bradesco, or Banco do Brasil account in under 5 minutes on average, even on weekends.
At the Platinum and Diamond levels, you have a personal manager who knows your playing profile and can help with anything — from limit adjustments to personalized bonuses tailored to what you like to play.
Unlike generic bonuses offered to everyone, VIP members receive offers based on their personal history: if you enjoy live blackjack, you'll get blackjack bonuses. Football fans get cashback on Sports Betting.
From Gold level onwards, you get access to blackjack and live casino tables with higher limits, no waiting queues, and dealers who know VIP members by name.
Exclusive tournaments with real cash prizes available only to VIP members — from slots freerolls to blackjack competitions with prizes reaching R$ 50,000.00.
See exactly what each level offers and what you unlock when you move up.
| Benefit | 🥉 Bronze | 🥈 Silver | 🥇 Gold | 💎 Platinum | 👑 Diamond |
|---|---|---|---|---|---|
| Weekly cashback | 3% | 5% | 8% | 13% | 20% |
| Priority Pix withdrawal | |||||
| Dedicated VIP manager | |||||
| Birthday bonus | |||||
| Exclusive VIP tables | |||||
| VIP Tournaments | |||||
| Monthly personalized bonuses | |||||
| Invitations to special events | |||||
| Personalized 24h support | |||||
| Unlimited withdrawals with no queue |
Cashback is one of the most valued benefits among VIP members at 38bet, and it's easy to see why. Every week — no matter how good or bad your session was — you get back a percentage of your net losses from the previous week.
Here's how it works: if you wagered R$ 2,000.00 during the week and had a net loss of R$ 500.00, a Gold VIP member gets 8% of that back — meaning R$ 40.00 in cashback credited automatically to your balance every Monday. Sounds small? Add it up over a full month and the difference is very real.
At Diamond level, the 20% rate is one of the highest in the Brazilian online betting market. In a week with a net loss of R$ 1,000.00, the Diamond member receives R$ 200.00 back without having to do a thing. The funds land in your balance on Monday and are immediately available for new bets or withdrawal via Pix.
Unlike many platforms that require rollover (minimum bets before you can withdraw a bonus), 38bet's VIP cashback has a reduced rollover of just 1x — you only need to wager the cashback amount once before withdrawing. No 30x or 40x wagering requirements like you'll find elsewhere.
Every benefit is designed for those who take their entertainment seriously.
VIP members have their Pix withdrawals processed in a priority queue. Platinum and Diamond members receive funds in under 5 minutes, 24 hours a day, including holidays.
From the Platinum level up, your VIP manager knows your history and can negotiate personalized terms — limits, bonuses, and any special situation that comes up.
Blackjack, slots, and Sports Betting competitions open exclusively to VIP members, with real cash prizes that require no additional deposit to enter.
Each VIP level unlocks progressively higher betting and withdrawal limits. At Diamond, limits are negotiated individually with your dedicated account manager.
On your birthday, 38bet releases a personalized bonus based on your VIP level and gaming history. A surprise every time the day comes around.
The 38bet app for Android and iOS shows your VIP point balance in real time, notifies you when you're close to leveling up, and highlights offers available at your current level.
Joining is automatic. All you have to do is play.
Sign up with your name, CPF, date of birth, phone number, and email. The process takes under 2 minutes and automatically places you at the Bronze level of the VIP Program.
Deposit from R$ 20.00 via Pix, boleto bancário, credit/debit card, PicPay, or Mercado Pago. Every bet automatically generates VIP points.
In your account dashboard, the VIP section shows how many points you've accumulated, your current level, and how many points you need to reach the next level — updated in real time.
Once you reach the required number of points, 38bet upgrades your level automatically and your new benefits become available immediately — no request needed, no approval wait.
Every Monday, the previous week's cashback is credited to your balance. Withdraw via Pix or use it to keep playing — the choice is yours, no strings attached.
Real experiences from players who are part of the program.
"I became VIP Gold after a few months of playing and the difference was immediate. The weekly cashback is automatic — it drops every Monday without me having to do a thing. I've already gotten back over R$ 1,800.00 in cashback just this year."
"What convinced me to stay at 38bet was the VIP manager. When I reached Platinum, I reached out and within 2 hours I already had my dedicated manager, who offered me a personalized blackjack bonus. Pix withdrawal came through in under 4 minutes."
"I've been Diamond for 6 months and I wouldn't trade it for anything. The 20% cashback makes a real difference, and the VIP tournaments have genuine prize pools — I've already won R$ 3,200.00 in a blackjack tournament exclusive to Diamond-level members."
Moving up is great, but staying balanced matters more. 38bet provides tools for all VIP members.
Set daily, weekly, or monthly limits in your profile. Once reached, new deposits are blocked — this applies to all VIP levels, including Diamond.
Any VIP member can request self-exclusion for 24 hours, 7 days, 30 days, or permanently. Your VIP level is preserved during the period and reactivated when you return.
The 38bet VIP Program is exclusively for players aged 18 and over. Identity verification is mandatory at registration, with no exceptions for any level.
CVV: call 188. Gamblers Anonymous Brazil: ja.org.br. Your VIP manager can also guide you on the responsible gaming tools available on the platform.
Get your questions about the 38bet VIP Program answered before you dive in.