Rodrigo T. moved up to VIP Diamond and received cashback of R$ 1,200.00 Fernanda C. reached level VIP Platinum — priority withdrawal unlocked Lucas M. redeemed 4,800 VIP points in betting bonuses Camila P. received an invitation to exclusive VIP table of blackjack André R. received R$ 750.00 weekly cashback for VIP Gold Mariana L. reached 10,000 points and unlocked a dedicated VIP manager Thiago N. withdrew R$ 18,400.00 with VIP priority processing Patrícia V. received personalized bonus VIP Diamond birthday bonus Rodrigo T. moved up to VIP Diamond and received cashback of R$ 1,200.00 Fernanda C. reached level VIP Platinum — priority withdrawal unlocked Lucas M. redeemed 4,800 VIP points in betting bonuses Camila P. received an invitation to exclusive VIP table of blackjack André R. received R$ 750.00 weekly cashback for VIP Gold Mariana L. reached 10,000 points and unlocked a dedicated VIP manager Thiago N. withdrew R$ 18,400.00 with VIP priority processing Patrícia V. received personalized bonus VIP Diamond birthday bonus

38bet VIP Program – Be Recognized, Earn More, and Play with Real Advantages

At 38bet, frequent players deserve more than just fun. The VIP Program rewards every bet with points, cashback, personalized bonuses, and support that puts you first.

38bet
0 Available VIP levels
0 Maximum Diamond cashback
0 Dedicated VIP support
0 Active VIP members

What is the 38bet VIP Program and how does it work?

Most betting platforms treat all players the same, regardless of how much time or money they've put in. The 38bet thinks differently. The VIP Program was built to recognize consistent players and reward that loyalty with tangible benefits — not just promises.

It works simply: every bet you place on 38bet — whether on sports, Live Casino, blackjack, crash games, or any other available category — automatically earns you VIP points. These points determine your current level in the program and unlock progressive rewards as you move up.

There are five levels in total — Bronze, Silver, Gold, Platinum, and Diamond — each with more generous cashback, higher withdrawal limits, personalized bonuses, and access to exclusive tables unavailable to regular accounts. The more you play, the faster you level up and the better your conditions get.

One important thing: VIP points don't expire as long as you maintain minimum activity on your account. If you took a break and came back, your accumulated points are still there. The 38bet doesn't reset the progress of players who simply took a break — that's genuine respect for the player.

Your data and VIP benefits are protected

38bet uses 256-bit SSL encryption on all connections. VIP account information, point balances, and financial data are handled in compliance with the LGPD. See our Privacy Policy.

How VIP points are calculated

Live Casino
3 pts

For every R$ 10.00 wagered on roulette, blackjack, baccarat, and live game shows at 38bet.

E-sports and Sports
2 pts

For every R$ 10.00 wagered on football, volleyball, basketball, e-sports, and other sports.

Crash Games
2.5 pts

For every R$ 10.00 wagered on Aviator, JetX, Spaceman, and other crash games on the platform.

Slots & Others
1.5 pts

For every R$ 10.00 wagered on slots, virtual scratch cards, and other software games.

Your VIP journey at 38bet

Five levels, growing rewards. Every bet brings you closer to the next tier.

🥉
Bronze
🥈
Silver
🥇
Gold
💎
Platinum
👑
Diamond
🥉
Bronze
Starting from 0 points · Free entry for everyone
  • Access to general promotions
  • Chat and email support
  • Pix for deposits and withdrawals
  • Standard welcome bonus
  • VIP point accumulation
Cashback: 3%
🥈
Silver
Starting from 500 points · ~R$ 2,000.00 in bets
  • All Bronze benefits
  • Automatic weekly cashback
  • Bi-weekly reload bonus
  • Increased withdrawal limit
  • Access to Silver tournaments
Cashback: 5%
🥇
Gold
Starting from 2,000 points · ~R$ 8,000.00 in bets
  • All Silver benefits
  • Higher weekly cashback
  • VIP birthday bonus
  • Priority support
  • Gold blackjack tables
  • Exclusive Gold Tournaments
Cashback: 8%
⭐ Popular 💎
Platinum
Starting from 7,500 points · ~R$ 30,000.00 in bets
  • All Gold benefits
  • Dedicated VIP manager
  • Withdrawals processed in minutes
  • Withdrawal limits with no standard cap
  • Monthly personalized bonuses
  • Access to Platinum VIP tables
  • Invitations to special events
Cashback: 13%
👑
Diamond
Starting from 20,000 points · Exclusive top tier
  • All Platinum benefits
  • Platform's maximum cashback
  • Weekly and monthly VIP bonuses
  • Personalized 24h support
  • Diamond tables with maximum limits
  • Unlimited withdrawals with no queue
  • Exclusive gifts and benefits
  • Invitations to in-person events
Cashback: 20%

VIP perks that make a real difference every day

The full list of perks in the VIP Program at 38bet isn't just marketing. These are practical things that genuinely change the experience of playing on the platform. Here's what to expect in each area:

Automatic Weekly Cashback

Every weekend, a percentage of your weekly losses is returned directly to your balance. No need to request it, no complicated bonus games — it drops automatically and is available for immediate use.

Priority Withdrawals via Pix

From Platinum level onward, Pix withdrawals are processed with top priority — funds land in your Nubank, Itaú, Bradesco, or Banco do Brasil account in under 5 minutes on average, even on weekends.

Dedicated VIP Manager

At the Platinum and Diamond levels, you have a personal manager who knows your playing profile and can help with anything — from limit adjustments to personalized bonuses tailored to what you like to play.

Personalized Bonuses

Unlike generic bonuses offered to everyone, VIP members receive offers based on their personal history: if you enjoy live blackjack, you'll get blackjack bonuses. Football fans get cashback on Sports Betting.

Exclusive Tables

From Gold level onwards, you get access to blackjack and live casino tables with higher limits, no waiting queues, and dealers who know VIP members by name.

VIP Tournaments and Events

Exclusive tournaments with real cash prizes available only to VIP members — from slots freerolls to blackjack competitions with prizes reaching R$ 50,000.00.

38bet

Compare benefits by VIP level

See exactly what each level offers and what you unlock when you move up.

Benefit 🥉 Bronze 🥈 Silver 🥇 Gold 💎 Platinum 👑 Diamond
Weekly cashback 3% 5% 8% 13% 20%
Priority Pix withdrawal
Dedicated VIP manager
Birthday bonus
Exclusive VIP tables
VIP Tournaments
Monthly personalized bonuses
Invitations to special events
Personalized 24h support
Unlimited withdrawals with no queue
38bet

How VIP cashback works in practice

Cashback is one of the most valued benefits among VIP members at 38bet, and it's easy to see why. Every week — no matter how good or bad your session was — you get back a percentage of your net losses from the previous week.

Here's how it works: if you wagered R$ 2,000.00 during the week and had a net loss of R$ 500.00, a Gold VIP member gets 8% of that back — meaning R$ 40.00 in cashback credited automatically to your balance every Monday. Sounds small? Add it up over a full month and the difference is very real.

At Diamond level, the 20% rate is one of the highest in the Brazilian online betting market. In a week with a net loss of R$ 1,000.00, the Diamond member receives R$ 200.00 back without having to do a thing. The funds land in your balance on Monday and are immediately available for new bets or withdrawal via Pix.

Unlike many platforms that require rollover (minimum bets before you can withdraw a bonus), 38bet's VIP cashback has a reduced rollover of just 1x — you only need to wager the cashback amount once before withdrawing. No 30x or 40x wagering requirements like you'll find elsewhere.

Exclusive 38bet VIP perks

Every benefit is designed for those who take their entertainment seriously.

Faster Withdrawals

VIP members have their Pix withdrawals processed in a priority queue. Platinum and Diamond members receive funds in under 5 minutes, 24 hours a day, including holidays.

Personal Manager

From the Platinum level up, your VIP manager knows your history and can negotiate personalized terms — limits, bonuses, and any special situation that comes up.

Exclusive Tournaments

Blackjack, slots, and Sports Betting competitions open exclusively to VIP members, with real cash prizes that require no additional deposit to enter.

Higher Limits

Each VIP level unlocks progressively higher betting and withdrawal limits. At Diamond, limits are negotiated individually with your dedicated account manager.

Birthday Bonus

On your birthday, 38bet releases a personalized bonus based on your VIP level and gaming history. A surprise every time the day comes around.

App with VIP Access

The 38bet app for Android and iOS shows your VIP point balance in real time, notifies you when you're close to leveling up, and highlights offers available at your current level.

How to join and level up in the 38bet VIP Program

Joining is automatic. All you have to do is play.

1
Create your account for free

Sign up with your name, CPF, date of birth, phone number, and email. The process takes under 2 minutes and automatically places you at the Bronze level of the VIP Program.

2
Deposit and start playing

Deposit from R$ 20.00 via Pix, boleto bancário, credit/debit card, PicPay, or Mercado Pago. Every bet automatically generates VIP points.

3
Track your points in your profile

In your account dashboard, the VIP section shows how many points you've accumulated, your current level, and how many points you need to reach the next level — updated in real time.

4
Level up and unlock new benefits

Once you reach the required number of points, 38bet upgrades your level automatically and your new benefits become available immediately — no request needed, no approval wait.

5
Get cashback every week

Every Monday, the previous week's cashback is credited to your balance. Withdraw via Pix or use it to keep playing — the choice is yours, no strings attached.

Create Account and Get Started
38bet

What VIP members say about 38bet

Real experiences from players who are part of the program.

★★★★★

"I became VIP Gold after a few months of playing and the difference was immediate. The weekly cashback is automatic — it drops every Monday without me having to do a thing. I've already gotten back over R$ 1,800.00 in cashback just this year."

André Rodrigues
São Paulo, SP
VIP Gold
★★★★★

"What convinced me to stay at 38bet was the VIP manager. When I reached Platinum, I reached out and within 2 hours I already had my dedicated manager, who offered me a personalized blackjack bonus. Pix withdrawal came through in under 4 minutes."

Carla Menezes
Rio de Janeiro, RJ
VIP Platinum
★★★★★

"I've been Diamond for 6 months and I wouldn't trade it for anything. The 20% cashback makes a real difference, and the VIP tournaments have genuine prize pools — I've already won R$ 3,200.00 in a blackjack tournament exclusive to Diamond-level members."

Thiago Nascimento
Curitiba, PR
VIP Diamond

Ready to start your VIP journey at 38bet?

Create your account now, deposit from R$ 20.00 via Pix, and start earning VIP points with your very first bet. Bronze level begins the moment you sign up.

Responsible Gambling in the VIP Program

Moving up is great, but staying balanced matters more. 38bet provides tools for all VIP members.

Deposit limit

Set daily, weekly, or monthly limits in your profile. Once reached, new deposits are blocked — this applies to all VIP levels, including Diamond.

Self-Exclusion

Any VIP member can request self-exclusion for 24 hours, 7 days, 30 days, or permanently. Your VIP level is preserved during the period and reactivated when you return.

18+ only

The 38bet VIP Program is exclusively for players aged 18 and over. Identity verification is mandatory at registration, with no exceptions for any level.

Need help?

CVV: call 188. Gamblers Anonymous Brazil: ja.org.br. Your VIP manager can also guide you on the responsible gaming tools available on the platform.

Trust and security at every level

International License
256-bit SSL
5 VIP Levels
Pix & Boleto
24×7 PT-BR Support
+48K VIP Members

FAQ – VIP Program

Get your questions about the 38bet VIP Program answered before you dive in.

It's completely automatic. Every player registered at 38bet is already a VIP Program member at Bronze level from the moment they create their account. Points are accumulated automatically with every bet placed, and level-ups happen automatically once you hit the required points — no requests, no forms, no waiting for manual approval.

No. As long as there is at least one account activity (login or bet) within the last 90 days, your VIP points are preserved. If the account remains completely inactive for more than 90 days, a partial reduction of points may occur in accordance with the platform's Terms and Conditions. However, a single bet — even the minimum — is enough to keep your points active. Your VIP level never drops due to inactivity within the allowed period.

Cashback is calculated every week based on net losses from Monday through Sunday. The following Monday, the amount is automatically credited to your account balance. The calculation considers only net losses — meaning total wagered minus winnings for the week. If you came out ahead, there's no cashback, but there's no deduction either. The rollover on 38bet VIP cashback is just 1x — you only need to wager the received amount once before withdrawing.

Yes. Your 38bet VIP points accumulate across all sections of the platform: Sports Betting (football, volleyball, basketball, e-sports), Live Casino (roulette, blackjack, baccarat), crash games (Aviator, JetX, Spaceman), and slots. The conversion rate varies by category — Live Casino earns 3 points for every R$ 10.00 wagered, while Sports Betting earns 2 points for the same amount. Everything feeds into the same VIP points counter on your account.

From Platinum level onwards, your dedicated VIP manager can be reached through your preferred channel — the platform's internal chat, the 38bet app, or direct email. Contact is initiated by the VIP team as soon as you reach Platinum. For Diamond members, support is personalized and available 24 hours a day. Any matter — bonuses, limits, special withdrawals, or questions — can be handled directly with your manager.
Português